A download link between two computers is deceptively simple, but it can involve the data you requested being sent halfway around the world before it arrives on your computer, passing through hundreds of different servers and cables. If there is a problem with any piece of equipment along the route it may be beyond our ability to fix. Our developers work hard to ensure that your downloads are being routed to the server with the best connection but there are times where these limitations that are outside of our control mean that we cannot provide you a fast download speed.
In these cases, we may ask you to consult with your Internet Service Provider ISP to see if they can improve the way they route your traffic to our servers. If you are getting a consistently limited speed which is lower than the maximum for your membership tier, this is not being enforced by us and is either a connection problem or a limit from your ISP.
You can read more about our download caps and membership tiers here. Before we get into the more advanced troubleshooting, it's important to cover the simple problems we often encounter which can be fixed with relative ease. In this section we'll be checking your maximum connection speed to each of our server locations. For each of these links please stop all other downloads on your PC, click a link, allow seconds for the speed to stabilize, take a note of the speed, then stop the download and try the next one.
EU Servers - Amsterdam , Prague. Worldwide - Premium CDN. If you're a Premium user, you have the ability to change to your preferred server in your Site Preferences. We'll need to grab a couple of download links to add to the troubleshooting post. If possible please locate two files, one that is under 20MB and another that is over MB. Please download these files manually and retrieve the full download link from your browser example below.
Next, we want to check the quality of the connection between your PC and our servers by performing a TraceRoute operation. To do this you'll need to:. Finally, you should create a new topic on the forums including the test results. If you like, you can use this format by copying it and replacing the sample data with your information:.
I'm having download issues. What can I do? In order to investigate download issues that have been reported to us, we require the following information in the report: Country: The place you're downloading from, please make sure you are not using a VPN when testing as this may make this information inaccurate.
Test download speeds: You'll need to try and download each of our test files in this article. Your download link: The link generated for you when downloading a file. Hotfix 0. New features Overhauled the mod update check system faster and more reliable. Bugfixes Fixed a rare crash when openin the Settings menu.
Reinstall Mod now supports multiple mod selection. Updated external libraries and. Net Framework. Bugfixes Fixed Cyberpunk mod install for mods like "redscript".
Fixed addition of read-only mod archives. Fixed mod selection after deleting multiple mods. New features Added Baldur's Gate 3 game support. Added Ko-fi link to support the NMM development. Fixed issue that could prevent some file links from being uninstalled. Fixed issue that could cause the file overwrite dialog to show up when not required. Bugfixes Fixed another issue causing the plugin list to get stuck NMM will now allow you to move plugins when the load order is already invalid, it will still prevent you from breaking a valid load order.
Bugfixes Fixed issue causing the Plugin list to get stuck and being unable to move plugins in the load order.
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