If you click on the blue button that says "check for updates" a blue 'thinking' icon just spins and doesn't do anything either. Also the pause button is greyed out. Apps just sit there either saying "starting download" or "pending" and Nothing Happens!! Has anyone having these Infuriating issues with apps being stuck in the queue tried using a different browser such as Chrome to access the Microsoft store?
This is my new biggest question because everything Microsoft has said to do has Not Worked. I understand the inconvenience you are facing. Let me help you in resolving the issue. I would appreciate if you can provide us the following information to help us understand the issue better. What are the troubleshooting steps you have performed to resolve the issue? Method 1: I suggest you to run the apps troubleshooter included within Windows OS manually by following the steps below and check if the issue persist.
If you continue experiencing problems with an app, this tool can automatically identify and fix some problems with apps and the Store. Type troubleshooting in the search box next to Start icon and select the top most search result. Click on View All from the left hand screen panel.
Select Windows Store apps , c lick on Advanced option and check Apply repairs automatically option. Method 2: If the issue persist, reset the store cache by following the steps below, and check if the issue is resolved. Type wsreset. Refer to the link below on Why can't I find or install an app from the Windows Store?
Applies to Windows 10 also :. Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further. Was this reply helpful? Yes No. Sorry this didn't help.
Refunds and exchanges. Authorize or troubleshoot a purchase. Payment options and updates. Gift cards and Microsoft account balances. Settings, apps, and games in Microsoft Store app. Troubleshoot Microsoft Store app. Sales support help. Microsoft Store Windows 10 Windows 11 More Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! This might take a minute or two.
When the scan is complete, check if Microsoft Store is in the Updates or Download queue. If an update for the Microsoft Store is available, the installation will commence automatically. You can also click on the download icon next to Microsoft Store to manually trigger the installation.
If none of the solutions above resolves the problem, check if your PC is running the latest Windows 10 build. So make sure you install the latest update on your computer. If you still cannot download or update apps on your computer, re-register or reinstall the Microsoft Store and try again.
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Microsoft Store Not Downloading Apps? Table of Contents. If Office is taking a long time to install you may be on a slow connection. This occurs because newer versions of Office aren't supported on these versions of Windows. Check that your computer meets the minimum system requirements to install Office. See System requirements for Office for a list of additional requirements. If you're not sure which operating system you have, see Which Windows operating system am I running?
If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using Office Online in your computer's browser. If the Install button is grayed out, your Office subscription might have expired. See Renew Office for home. For other solutions, see Install button doesn't install Office. This error can occur if you haven't updated Office to the latest version or you have a standalone app which is already included in the newer Office suite of apps.
See Error: Stop, you should wait to install Office If you connect to an Exchange mailbox which reached End of Life on April 11, , you might want to stay on Office until you upgrade from Exchange See the following:. Error: Stop, you should wait to install Office Exchange end of support roadmap. Office is no longer available for installation with an Office subscription.
You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions. Try these links if you get these errors. Not every error is listed here. If there's a Learn More link on the error message, select that. If there's no link, let us know what error you got and where you were in the install process when you received it.
Leave us a comment at the bottom of this page to let us know more about your issue. Another installation is in progress Stop the print spooler service while installing Office. We're also upgrading some older apps. Error code Error code , , or Error code and Error code or when installing a language pack.
Error code , , , or Error code or Error code , , , , or Error code when installing Office with a Speedport router.
Error codes , , or Error code 0xCC Error 0x8a when you try to activate Office for Mac Error code 0x Error code 0xFC If you have an Office subscription you already have the latest version of Office or the most up-to-date channel your Office administrator has set. For more information see:. How do I upgrade Office? How do I get the newest features in Office ? It's possible to switch between Office Home, Personal, or University, or to switch from an Office home plan to a business plan.
For more information on how to do this, see :. Switch to a different Office for home subscription. Upgrade Office for home to a business subscription. Keeping Office up-to-date ensures that you have the latest security updates and fixes. For information about installing updates, see Install Office updates.
Microsoft has more than one kind of Office service and each service has its own sign-in page. Where you sign in from your web browser depends on which service you're using. See Sign in to Office or Office In most cases, if you have an Office product listed under Office for home you need a Microsoft account to sign in to install Office or manage your Office subscription.
If you don't remember what Microsoft account you associated Office with, see I can't remember the Microsoft account I use with Office. See How to share your Office Home subscription with up to four people.
If you want to cancel your subscription, see Cancel or turn off recurring billing for a Microsoft subscription. For trial subscriptions, see Cancel your free trial of Office Home. If you have an Office plan, to keep it active, you have to sign in at least once every 30 days.
If your subscription hasn't expired, Office will reactivate the subscription the next time you log in. Activate Office. Unlicensed Product and activation errors in Office. A subscription notice appears when I open an Office application. Error when installing Office for two different countries. See Help with your Office product key.
You can activate Office on up to five computers. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. Deactivation doesn't remove Office from the computer, but you can't use Office on that computer until you activate it.
See Deactivate an Office install. For download and installation issues on a Mac, see What to try if you can't install Office for Mac. When you install Office for Mac, the app icons aren't automatically added to the dock.
To add to the dock, drag the app icon from the Launchpad or the Applications folder. See Add the Office for Mac app icon to the dock. Uninstall Office for Mac. To troubleshoot Mac activation issues, see the "Activation" tab on What to try if you can't install or activate Office for Mac.
Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. To install or check for updates on your Mac, see Check for Office for Mac updates automatically. To check what the latest update is, see Update history for Office for Mac.
The Office apps for Android, iOS iPhone or iPad , or Windows mobile devices are available to download from the app store for your device. For details on how to download Office apps and set them up, select your device from below:. Set up Office apps and email on Android. Set up Office apps and email on iOS devices. For help with troubleshooting email setup on your phone or tablet, see Troubleshoot email setup on mobile.
In most cases you can do basic editing on most of these devices, however if you have a qualifying Office subscription, you get access to the apps' extra features. If you discover you can't make edits to certain documents, see What you can do in the Office apps on an Android, iOS, or Windows mobile device with an Office subscription. If you can't find the Office applications after installing Office, or you're not sure your install worked, see Can't find Office applications in Windows 10, Windows 8, or Windows 7?
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